Travel & hospitality

PCI compliance for travel & hospitality

Capture a card once, then reuse it securely across phone bookings, GDS, hotels and suppliers. A European PCI DSS Level 1 vault that takes your call centre and booking systems out of PCI scope — with transparent pricing.

SAQ A
Typical PCI scope after tokenization
MOTO
Phone & email-link card capture
100% EU
Card data residency
0.45%
Interchange++ from
The challenge

Travel moves card data everywhere

Bookings come in by web, phone and email, then cards have to reach hotels, airlines, GDS and suppliers — every hop widens your PCI scope.

Phone & MOTO bookings

Agents take cards by phone, putting call-centre recordings and screens in scope unless the PAN bypasses them.

GDS & supplier hops

Card data is passed to GDS, hotels and airlines — each forward is a place data can leak or be stored.

Card-on-file & changes

Multi-night stays, rebookings and incidentals need the card again later, so it gets stored insecurely.

Heavy chargebacks

Travel sees high dispute volumes — you need card references and auth data without keeping raw PANs.

Cross-border data

European groups must keep card data in the EU and satisfy GDPR across multiple countries.

Costly audits

Without scope reduction, travel businesses face full SAQ D assessments and expensive remediation.

The solution

Tokenize once, reuse everywhere

Capture on any channel

Hosted fields online, a secure agent interface for phone, or an email payment link — the card goes straight to the vault.

Work with tokens

Your booking platform, agents and reports only ever see tokens, so your systems fall out of PCI scope.

Forward securely to suppliers

Detokenize inline through our proxy when paying a hotel, airline or GDS — the PAN is revealed only to the destination.

Transparent acquiring

Add our acquiring engine with interchange++ from 0.45% — or keep routing tokens to your existing PSPs.

FAQ

Travel & hospitality, answered

01 How does tokenization help a travel agency stay PCI compliant?

Cards are captured once — by web, phone or email link — and stored in a PCI DSS Level 1 vault as tokens. Your booking systems, agents and suppliers work with tokens instead of real card numbers, so raw card data never touches your servers and most agencies move from SAQ D to SAQ A.

02 Can we take card payments over the phone (MOTO) compliantly?

Yes. Agents enter cards through a secure interface or capture them by email payment link, so the PAN bypasses your call-centre systems entirely — keeping phone and MOTO bookings inside a reduced PCI scope.

03 Can we share card data with hotels, airlines or GDS securely?

Yes. You hold a token and detokenize only when forwarding a payment to the supplier or GDS through our proxy. The real card data is revealed inline to the destination, never stored in your systems.

04 Is card data kept in the EU?

Yes. PCI Proxy stores card data only in European data centres, with GDPR-aligned residency — important for European travel groups and their banking partners.

Take travel payments out of PCI scope

Tell us how you book and settle, and we'll map a tokenization flow for your phone, web and supplier payments.